The
Naples
Pass^®

From the time of purchase, you have 6 months to activate your Naples Pass. Activation can be done at any time directly from in the My Pass section of the Naples Pass App, available in the Google Play Store and App Store. From then on, the Pass will be valid for the duration of your subscription: 1 day, 3 days, 5 days or 7 days.  Please note that the validity of the pass is in consecutive hours, e.g. 3-day pass: active Monday 12:00 noon expires Thursday 12:00 noon.  While the validity of public transportation is by days: so if you activate it at 3:00 p.m. it will trigger a day used at 11:59 p.m.

To use the pass properly, we recommend that you have an Internet connection.

Please note: you will only be able to use the pass to access the included attractions once.

Yes. The 1-, 5-, and 7-day passes include access to some of Campania’s main attractions, including Pompeii and the Royal Palace of Caserta. The Naples Pass 3 Days - Region Area,  also includes these sites.

Naples Pass 3 Days - City Area only covers attractions within Naples and does not include Pompeii or the Royal Palace of Caserta.

Important: to reach Pompeii or the Royal Palace of Caserta, the option Unlimited public transport for Naples city is not sufficient. An optional round-trip transfer can be purchased for an additional fee, both for Pompeii and for the Royal Palace of Caserta.

Eat a slice of real Neapolitan pizza and have a refreshing drink.

Choose the pizzeria to eat at:

- Antica Pizzeria e Trattoria al 22 – Via Pignasecca 22, 80134 Napoli (Na)
- Pizzeria I Decumani – via dei Tribunali 58/60/61, 80138 Napoli (Na).

If you are in a group of more than 12 people, you can obtain dedicated fares. For more information contact assistance via email at info@naplespass.eu or on Whatsapp at +39 344 068 5624.

For up-to-date opening and closing times consult the websites of each attraction. 

Note: The pass is not valid for access to attractions during special opening hours (evening, night etc).

Yes, in Italy there are special days when entry to state museums is free for everyone: every first Sunday of the month, April 25 (Liberation Day), June 2 (Republic Day), November 4 (National Unity Day), May 18 (International Museum Day), and during the European Heritage Days. On these occasions, due to high attendance, entry may not be guaranteed. Possession of the Naples Pass does not grant priority access. For a full list of dates and participating museums, visit the website of the Ministry of Culture.

Yes, it is necessary to book to visit the Catacombs of San Gennaro, the Catacombs of San Gaudioso, and the Bourbon Gallery.

To visit the Catacombs of San Gennaro and the Catacombs of San Gaudioso, you must book on the official website: https://catacombedinapoli.it/en/. Here’s how to do it:

• Click on “Buy online tickets”
• Select the date and time of the visit
• Choose the free entry option for Naples Pass holders
• Complete the booking
• Receive the access voucher by email to show at the entrance together with your Naples Pass

For the Bourbon Tunnel, you must send an email to mail@galleriaborbonica.com specifying that you are a Naples Pass holder.

On odd days, opening hours are:

9:30–16:30 (last entry 16:00)

On even days, the museum follows its regular schedule:

9:30–19:00 (last entry 18:30)

Yes, access to Pompeii includes a skip-the-line option for Naples Pass holders. The reserved access is through a dedicated entrance:

- Entrance from Piazza Esedra 

Important: please remember that entry to Pompeii is nominative. Even if you are entitled to “skip-the-line” access, you will still need to go to the desk, show an identity document, and receive an admission ticket issued in your name.

Access to Pompeii Suburban Villas ( Ville dei Misteri + Villa di Diomede + Villa Regina and Antiquarium in Boscoreale )  is no longer included in the Pass. You can access them with an additional ticket for €8 - payment by card only - directly at the beginning of the route at the entrance to the Gate of Herculaneum - Via delle Tombe. Important: Access to the Suburban Villas cannot be purchased individually, but only as an additional ticket.  

Yes, from November 15, 2024, access to the Pompeii Archaeological Park will be nominal, meaning that each visitor must present a valid identity document upon entry.

Therefore, even those entitled to “Skip-the-Line” access from Piazza Esedra, such as Naples Pass holders, will need to go through the desk, show an identity document, and receive a ticket with their name on it.

- Organized groups: A cumulative ticket will be issued with the name of the agency or tour operator. To collect the tickets, it will be necessary to present a list of participants in Excel or Word format on the operator’s letterhead.

- Family groups: At least one member must present an identity document and collect the cumulative ticket. The ticket will indicate the name of this member and, if present, the name of any accompanying guide.

No, it is not necessary to book to enter Pompeii. Naples Pass holders can go directly to the dedicated “skip-the-line” entrance at Piazza Esedra.

To reach the Pompeii Archaeological Park from Naples, you can purchase the round-trip transport option Naples – Pompeii, available at an additional cost in all versions of the Naples Pass. This ticket is valid for: 

- The Circumvesuviana train, at Naples Piazza Garibaldi Circumvesuviana Station.
- The Naples - Pompeii train operated by Trenitalia, departing from Naples Piazza Garibaldi Station.

The ticket is not valid for:
- The Campania Express train

If it is not possible to validate the e-ticket to access transport services (for example due to the absence of turnstiles with electronic readers or their malfunction), please contact the staff on board or at the entrance, who are usually present in the station.

In any case, the QR code must be activated: the ticket is only valid once the QR code has been activated.

The e-ticket is activated manually, in the My Pass Section of Naples Pass Aapp, by clicking on the "activate" button. We recommend activating the e-ticket near the turnstile: once activated you only have one hour to use it. The e-ticket can only be activated if there is an internet connection.

Important: 
- Using the ticket multiple times, the QR code may need to be updated. Please keep in mind that in some underground stations (e.g. metro line 1 - Toledo station) the internet connection is poor. We, therefore, recommend updating your ticket before going underground and approaching the turnstile.

- If you experience difficulties validating your ticket at the turnstile, we recommend asking for assistance from ANM or EAV staff, who are usually present in all stations.

- Beware the multi-day public transportation pass works by days and not by hours like the museum qrcode. Example: public transportation if active at 11:59 p.m. is worth a full day.

No. The Unlimited Public Transport option for the city of Naples is not included and can be purchased as an extra with all versions of the Naples Pass.

Important: This service is valid only within the urban area of Naples and does not allow you to reach destinations such as Pompeii or the Royal Palace of Caserta.

To visit these sites, you must purchase an additional transfer, available as an option during checkout of your Naples Pass.

The Unlimited Transport option for the city of Naples is valid only within the urban area of Naples.
Check the coverage area here.

It includes all public transport services within the city:

- buses
- trams
- metro (Lines 1, 2 and 6 – Line 2 is valid for urban trains only)
- funiculars

It is not valid for travel outside the city or to destinations such as Pompeii, Herculaneum, or the Royal Palace of Caserta. To visit these sites, you must purchase an additional transfer, available as an option during the checkout of your Naples Pass.

No. The Unlimited Transport service does not include the connection to and from Naples Capodichino Airport.

To reach the city center from the airport and vice versa, you can use Alibus, the dedicated shuttle service.

The Alibus ticket is not included in the Naples Pass, but it can be added as an extra during checkout.

No. The Unlimited Transport service is valid only within the urban area of Naples and does not include connections to Pompeii, Herculaneum, or the Royal Palace of Caserta.

To reach these destinations, you must purchase an additional transfer, available as an option during the checkout of the Naples Pass.

Children and young people can enter many national museum sites for free, such as Pompeii, the Royal Palace of Caserta, Herculaneum, the MANN, and Capodimonte (grey QR code). In private museums (orange QR code), reduced fares apply from the age of 12.

For this reason, no dedicated pass is provided for minors.

Regarding transport, children under 6 travel for free.